OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
We follow these privacy principles both online and offline in the collection, use, security and sharing of customer information:
NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.
CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.
SECURITY. We will use reasonable security measures to protect the personal information we receive from you.
ACCEPTANCE OF AND CHANGES TO THIS PRIVACY STATEMENT
As WineEvents.com continues to improve the services, products and the features we provide, this policy is subject to change. We may amend this policy at any time by posting the amended policy on our site.
By using the WineEvents.com site and services, you signify your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your only remedy is to discontinue use of the Total Wine & More site. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the WineEvents.com site following notification or posting of such changes, will constitute your acceptance of those changes. If you have questions or concerns about our specific policies, please send an e-mail to [email protected]
COOKIES & CLICKSTREAM TECHNOLOGY
Cookies are small pieces of information stored by your browser on your computer’s hard drive and are used in Web site system administration to keep track of movement of an individual from one screen to another. This information may be used by our staff to detect and resolve Web site problems and to assist with customer support concerns. Cookies also enable us to track and target the interests of our users to enhance the users’ experience and display products that relate directly to individual user preferences.
Our Web server and analytics technology automatically collect clickstream information such as the address (or URL) of the Web site a user came from before visiting our site, which pages are visited on our site, which browsers are used to view our site and any search terms entered on our site, among other things. Our Web site may also use other technologies to track which pages our visitors view. This anonymous clickstream data provides our customers with a better, more secure shopping experience and helps Total Wine & More understand how visitors use our Web site.
INFORMATION COLLECTION AND USE
WineEvents.com is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in any way that varies from what is disclosed in this statement. WineEvents.com collects information from our users at several different areas on our site. You may receive information regarding new features, services and special offers we think you’ll find valuable. You may also access the personal information you have submitted to WineEvents.com by selecting “My Account” and editing the information as it exists in our system currently. You are also able to access your information in order to update or delete it by sending us an e-mail at [email protected]
UPDATING YOUR PERSONAL INFORMATION
WineEvents.com wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information. To update your name, address, phone number and/or e-mail information:
Login to My Account on WineEvents.com to update your personal account information (if you’ve created an account on WineEvents.com)
E-mail: [email protected]
33 SE 7th Street, Suite L
Boca Raton, FL 33432
If you send an e-mail or letter request, please be sure to include your current information and the requested changes.
E-MAIL & ACCOUNT REGISTRATION
During checkout on the Web site, we collect an e-mail address to communicate with you about your transaction. We use this e-mail address to contact you if there are any issues and to notify you about the status of your order. If you do not want this retained for future promotional e-mail inclusion, we provide you the ability to opt-out.
When you register as a member of the WineEvents.com site or sign up to receive our e-mail offers, we collect information that helps us identify you. The more information you provide, the better we can customize our services and your experience to suit your needs and preferences.
THIRD-PARTY SERVICE PROVIDERS
We use third-party service providers to enhance your shopping experience on our Web site including, but not limited to, providing shipping services, tax services and product recommendations. These companies may use information (not including your name, address, e-mail address or telephone number) about your visits to this Web site in order to provide personalized recommendations and advertisements about our goods and services on our Web site as well as when you visit other Web sites.
SECURITY OF YOUR PERSONAL INFORMATION
Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. WineEvents.com cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
WineEvents.com site uses Secure Sockets Layer (SSL) encryption technology provided by GoDaddy, a premier encryption software company, to protect your personal information during data transport, including your name, address and credit card number. On a secure page such as our order form, the lock icon on your Web browser switches to locked, as opposed to unlocked mode, and back to open mode when you are just browsing.
When you create an account on WineEvents.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-20 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.
DISCLOSURE OF PERSONAL INFORMATION
We will disclose your personal information when we believe in good faith that any applicable law, regulation, or legal process requires it, or where we believe disclosure is necessary to protect or enforce our rights or the rights of another member. We also disclose aggregated member statistics in order to describe our services and audience to prospective partners, advertisers and other third parties. However aggregate data is not traceable to you specifically.
We may share non-personal information (such as the number of daily visitors to a particular Web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
INFORMATION FROM THIRD PARTIES
WineEvents.com obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.
Any personally identifiable information you submit on a social media Web site, such as Facebook or Twitter, bulletin board, blog, chat room, comment about a product, or any other public forum on this Web site can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information in public forums on this Site. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information.
CHILDREN’S AND MINOR’S PRIVACY
WineEvents.com site is intended for adults 21 years of age and older. We do not knowingly collect personal information from minors under the age of 21. However, if the parent or guardian of a child or minor under 21 believes that the child or minor has provided us with personally identifiable information, the parent or guardian of that child should contact us at [email protected] if they want this information deleted from our files.
CALIFORNIA PRIVACY RIGHTS
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by WineEvents.com pursuant to Section 1798.83 of the California Civil Code, please contact [email protected]